adding gmail account to outlook 2016 troubleshooting

Then the corrupted emails are gone and the client is fresh. What I do is create a new Outlook profile, bring down a good copy off the server, and let it sync and then match up. What that means is that the profile in Outlook doesn’t match what Gmail says on the server, and I have to fix that to make it match up. Clients tend to call me when it doesn’t, and what I find is that their local copy of their Gmail in the Outlook profile is very large and corrupted. Be sure to read my “Basic rules” at the bottom of this blog.Įven though you are supposed to have a limit of email with Gmail…well, sometimes it works, sometimes it doesn’t.

You will see a pattern here: I move a lot of email out of Outlook to a local PST file. I’ll review with you here the most common issues I get calls to fix. If you want my help moving your entries to a safe PST file, we can schedule an appointment. I have found many clients with years of data in these very unsafe OST files. OST files need to be converted to PST files to be opened in Outlook again. As well, an OST file cannot be imported into Outlook. Most backup programs do not back up this file by default, you must select the directory it’s being stored. If you use Gmail in Outlook and are on IMAP, it’s possible that your contacts and calendar entries in Outlook are in a “cached” OST file in your computer. I do not give free answers over email, only book appointments. I’m a nice person and all, but there are so many issues that I can’t help until I am remoted in and recommend getting on my calendar.īefore you read further, please take note of one important thing. I am starting to receive requests from people who want to ask me questions and want free answers. Although Google does offer apps for syncing (for a fee), many of my clients still just use the IMAP settings and this is the cause of their problems.īefore you go farther into this blog, I have found it becoming very popular on the internet and on LinkedIn. Gmail and its big sister Google Apps were not made for Outlook, so this is exactly why people have problems if they use Outlook.

In my opinion, Gmail was never intended for Outlook use, meant to be a browser based platform (and, in the past few years, an Android based email platform). When it comes down to it, Outlook is a great program for email management, but it has limitations. These clients are either using the free Gmail account or are paying for Google Apps, but not using the whole program (installing the Google Apps synch tool). | 13 Comments As an Outlook Expert, I get calls all the time from people who are suffering from various issues- slow Outlook, Outlook not working right, emails won’t send or receive, emails are missing, folders are missing, etc.Īnd many times, they are using Gmail as their server.

Adding gmail account to outlook 2016 troubleshooting